Fort Erie,

Ontario, Canada

355 Ridge Rd N

Ridgeway, ON,

L0S 1N0

Direct line:   289-214-1574

Clinic:          905-894-1551

Private and Confidential

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Counsellor in Niagara Falls for Individual and Marriage Counselling licensed and registered therapist. Niagara Counselling. Marriage Counselling in Niagara Falls.

New Beginning Counselling Services offers Counselling and Psychotherapy for Individuals and Couples and Marriage Counselling over the age of 16. One-on-one counselling for problems in living is available, serving: Fort Erie,  Ridgeway, Port Colborne, Font Hill, Welland, Niagara Falls and beyond including Buffalo, N.Y.  A list of issues addressed in this practice can be found by clicking  here for more details. 


Marriage Counselling and Couple Counselling is offered without judgement.


Pet Grief  Counselling is a specialized service offered to anyone who is losing or has lost a pet.

Diversity respected

Individual Counselling



















Individual counselling is a one-on-one guided dialogue to empower clients to identify and address unresolved issues  of concern.


In a safe non- judgmental environment clients will be able to gain insight and confidently move from feeling stuck to feeling empowered.

If you are feeling stuck, reach out and find out how counselling can help you to feel empowered.


Short Term Counselling

Short term counselling is focused and can help clients move from feeling stuck to feeling empowered with the building blocks and tools necessary to make changes.

A series of 4 to 6 sessions will provide clients with the tools, techniques and insight to identify the underlying issues and concerns that are negatively impacting a person's ability to life fully and authentically. Setting goals for what a client would like to achieve in counselling can help to identify the direction of the progress.

Most EAP work follows under the short term model.

Long Term Counselling

Longer term counselling and psychotherapy tends to be focused on experiences that have negatively impacted a client's ability to live a balanced life, so as to be fully present and function optimally. As such, the duration is based on client commitment, goals and readiness for change.


Brief Counselling

Brief counselling commonly falls under the category of consulting. Approximately 1-2 sessions provided may be sufficient to gain a new perspective and enable a client to gain clarity. Brief counselling tends to focus on a specific concern.

For more information click here about Individual Counselling,

  Marriage Counselling/
Couple Counselling
If you and your significant other find yourselves stuck or unsure if the relationship can be restored, counselling can help.
At New Beginning Counselling Services, every couple is treated as unique in their circumstances as they are in their lives.
The first step in couple counselling is to address the needs and wants of the clients.  An-take assessment allows for information gathering that enables the counsellor to understand the relationship dynamics. Equal air speaking time is provided to clients, respectively, allowing for an emotionally safe environment to express needs, wants and expectations.

Goals, objectives and challenges are addressed and explored  as factors that impact readiness for change. Hand-outs, resources, reading materials and homework is provided and assigned in order to bridge theory into practice with practical tools and techniques that couples can adopt and practice at home.

Each subsequent counselling session involves a check-in of the homework and  a review of the  assignment progress. New communication tools are learned, reviewed and practiced in session. Barriers are identified and overcome. Facilitation and exploration of issues is addressed and positive changes are re-enforced.

Approximately 6  sessions is recommended over the course of 90 days, allowing for check-in's, follow-up's, identification of underlying issues, barriers to change, challenges and time to identify a pattern of positive change and relationship satisfaction of each other's needs and wants.
       Are you and your partner struggling with:
  • ~Communication issues or resentments?
  • ~Lack of satisfying sexual intimacy?
  • ~Lack of emotional connection?
  • ~Unmet needs and wants?
   Learn the skills needed to be able to express your needs and wants, without frustration.
For more information click here about Marriage Counselling or Couples Counselling, 

Psychotherapy is a private, confidential conversation that has nothing to do with illness, medicine, or healing.

     - Thomas Szasz

Take the Test!

Does this describe you?


1.     Are you feeling stuck?
2.    Are you anxious or depressed?
3.    Are you lacking motivation?
4.    Have you experienced  trauma?
5.    Are you struggling to have an 

       appropriate and satisfying sex life?
6.    Are you experiencing grief or loss?
7.    Are you in a life transition?
8.    Are you feeling angry or frustrated?
9.    Are you feeling guilt and shame?
10.  Are you lacking hope?

If you answered YES, to 1 or more, then counselling can help you...


  • Move from feeling stuck to feeling empowered

  • Address unresolved issues

  • Find balance and well-being

  • Learn and apply practical coping skills, strategies and techniques

  • Live an authentic life

There are times when the mind is dealt such a blow it hides itself in insanity. While this may not seem beneficial, it is. There are times when reality is nothing but pain, and to escape that pain the mind must leave reality behind.

            ~~ Patrick Rothfus

On a scale of 1 to 10, rate how often do you and your partner engage in the following.


1. Criticism: finding what you think is wrong with the other; blame

2. Defensiveness: lack of openness to understanding; arguing; proving you're right; slamming a door; anger; sarcasm

3. Contempt: negative non-verbal behavior expressions of dislike; eye rolling, huffs

4. Silent Treatment: ignoring the other person; walking away, refusing to talk

The presence of any of these reveals that it is time to consider marriage or couple counselling!  


How couples manage conflict is a predictor of the longevity and closeness of couple happiness; the degree of relationship satisfaction; and commitment to love. In practical terms, it's all about Conflict Management.

Take the Test!

Take the Test!

What others say about

Marriage Counselling &

Couple Counselling... with Chantale

"If your relationship is in crisis, Chantale is to the "go to" person. It was worth the drives."
"She made us work hard but she saved our marriage."
"We recommend her in a heart beat. She's, genuine and cares about her clients. Thanks for making a difference."
"Thanks for being an awesome referee. We learned how to communicate, finally!"
"We fell in love again. Didn't think it was possible. We are indebted to you."
" You saved our marriage."


" Just love the white board you use. Always teaching us something new. Thanks so much. "
 To love someone with all of your heart requires reaching them where they are with the only words they can understand.
                                ~ Sharon L. Adler

We waste time waiting for the perfect lover, instead of creating the perfect love.

                           --Tom Robbins


Pet Grief Counselling

Click image to view slides

Lessons I learned from my dog:

by Chantale

"There is no greater sorrow than to recall a time of happiness in misery."

       -- Dante

1.    I learned that when I named him, he was not my property. I was not his master. He was a part of my

       family. This was a privilege and loving him was a commitment as much as it was a responsibility.

       After all--isn't that what love is...


2.    I learned that moments make memories and that there are moments to be missed and memories

        never forgotten.


3.    I learned that when I gave of myself, my dog gave more.


4.    I learned that love is selfless and does no harm.


5.    I learned that when I couldn't be there for him, they were the hardest on him and me, but I learned to

       forgive myself.


6.    I learned that there is no such thing as closure.

7.    I learned that acceptance is not about forgetting, it's about choosing to honor the memory.

8.   I learned that life sometimes just isn't fair, but that tomorrow  will come and a new day begins.

9.  When Samson died, I felt like apart of me died too, but I  learned to celebrate the legacy he left

     behind because I loved him and he loved me too.

10. I recognize that there are some things I regret I did and some things that I didn't do, but I learned to

      move on and forgive myself.


Every year since his passing, I walk his cart and trail the path we often shared, in honor and in memory for what he brought to my life and how he enriched my world, making me a better person. This is how I choose to never forget.


What can you do to move forward and honor his or her memory?

Denial helps us to pace our feelings of grief. There is a grace in denial. It is nature's way of letting in only as much as we can handle.
                                             --- Elisabeth Kubler-Ross
Meet Samson (pg 1 of 11)

-------------------------------Welcome to Samson's journey. This is a private glimpse into the latter stages of Samson's life--and why I offer ""Pet Grief Counselling."" It is with humbleness and humility that I share this story. I loved my dog--Bigger than the sky and deeper than the ocean.